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Tenant Interviews-Asking the Right Questions ($150.00/person):

This class is designed to focus on the interview process and provides concepts and tools that will aid interviewers in their work. The principles discussed in this class apply to all formal interview settings such as initial eligibility interviews, interim recertifications and annual recertifications.

Section 504 KEYS TO SUCCESSFUL INTERVIEWS
Section 504 GUIDELINES FOR INTERVIEWING
Section 504 CONDUCTING THE INTERVIEW
Section 504 QUESTIONS AS INTERVIEWS TOOLS
Section 504 QUESTIONS ON THE INITIAL APPLICATION/RECERTIFICATION FORMS
Section 504 INTERVIEWING PERSONS WITH DISABILITIES
Section 504 SPECIAL SITUATION: ZERO-INCOME FAMILIES
Section 504 POLICY ISSUES AFFECTING DATA COLLECTION AND PROGRAM INTEGRITY